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Skype video chat call help
Skype video chat call help











skype video chat call help

Over the last few days and weeks, I’ve been in search of the holy grail that would make video calling easier for those of us with hearing loss – live subtitles. Anything that impacts on that is a problem. On top of that, background noise or poor microphone quality can render the sound unintelligible – the one thing you really do need when you have hearing loss is sound clarity. Nothing is perfect of course, and using video calling throws up all sorts technical, acoustic and human issues for those of us who have hearing loss, and probably for those that don’t too!Īlthough I’ve often found the sound quality is better over the internet than down a ‘phone line, a poor internet connection can lead to the sound being out of sync with the other person’s speech, which is a real issue when you watch lip-shape and mouth movement to help you grasp what’s being said. My hearing loss is such that I really struggle to use the ‘phone, so the advent of Zoom, Skype, WhatsApp, Facetime, and all the other audio-visual means of communication, are a real life-saver. I’ve noticed a very welcome desire for my family, friends and colleagues to embrace video calling. As a person with hearing loss, I am finding this fact has its benefits as well as its trials. We’d encourage you to adds your comments as well, to help us on the journey.Įveryone is facing new challenges in these unprecedented times. Update notes: The journey to find the best captions for video calls continues! Pippa has made some additional notes throughout this post as she has discovered new information and workarounds. Pippa Highfield, of Ideas for Ears, is hunting for the holy grail of easy, accurate subtitles for video calls “I want videos calls with live subtitles, so I can read as well as listen to what’s said.”













Skype video chat call help